招聘全职普通话客户服务专员


Customer Service Representative - Mandarin speaking - Full-time position

TRG Imaging is one of New Zealand's largest private radiology providers delivering high quality patient care through a network of North Island sites.  Due to continued growth, and a growing population, we are seeking a service oriented person who speaks fluent Mandarin to join our Customer Service team. Based primarily in Apollo Drive, Albany, this position offers variety of work within our call centre and administrative areas of business.

As a Customer Service Representative you will be required to achieve a high standard of customer service consistent with TRG Imaging's commitment to high service standards, including ensuring patients and fellow staff members are treated with courtesy and respect.

You must display our company values of Integrity, Respect, Cooperation and Unity. These values define us as an organisation, what we measure ourselves by and look for in all our employees.

Responsibilities for this role include:

Booking patient appointments
Dispatching patient records and films, CDs, images
Invoicing, receipts and discharging patients
Confirming appointments

The skills and qualities we are looking for:

Experience in service delivery and customer service
Self confidence and willingness to take on challenges
Competence in using Microsoft Office
Knowledge of Karisma Software an advantage
Well organized with high attention to detail
Clear spoken English with the ability to communicate well to a wide range of people

We offer a great working environment, the opportunity to learn and develop your professional skills, and competitive remuneration.

Apply now by forwarding your CV to [email protected]

Applications close 31 August  2016.
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Pay Tips 27-08-16

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