How Does Basic Buyer Protection in kiwikiwifly Shopping Mall Work?
1. Contact
Open communication with the seller to discuss your problem or contact our customer service team.
2. Open a dispute
If you can't come to an amicable agreement after contacting the seller, simply raise a claim by opening a dispute within 15 days of the completion of your order.
3.Get Kiwikiwifly involved
Most sellers will respond to your claim quickly, however, if you are not satisfied with the result you can escalate your dispute.
Open communication with the seller to discuss your problem or contact our customer service team.
2. Open a dispute
If you can't come to an amicable agreement after contacting the seller, simply raise a claim by opening a dispute within 15 days of the completion of your order.
3.Get Kiwikiwifly involved
Most sellers will respond to your claim quickly, however, if you are not satisfied with the result you can escalate your dispute.
