Why can’t I get a short-term ticket?

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A short-term ticket (pictured) was going to be available if you didn’t have a Myki, but for reasons never explained, the state government decided that short-term tickets would not be introduced in Melbourne, and they were then abolished on regional city bus networks.

With no short-term alternative, anyone wanting to use public transport in Melbourne must have a reusable Myki card with sufficient credit loaded on it, even if they only travel every now and again.

This ridiculous decision means that the PTUA receives regular complaints about the difficulty occasional travellers have in trying to get or use a ticket.

Even regular public transport users can strike problems. If they forget to have their Myki with them they have to buy another one and put money on it. If their Myki becomes defective, unless they can get to a staffed railway station or PTV Hub, people have to wait for up to ten business days for a new Myki to be issued to them. In the meantime, if they want to travel they have to buy another card and put money on it.

The convenience of short-term tickets is obvious. Before their abolition on major regional city bus networks in mid-April 2013, up to sixty percent of passengers were using them.

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