How does Myki work on V/Line?

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Myki operates on V/Line’s so-called “commuter” services but the government has decided that Myki will not be used on what are now called “long-distance” railway services – those running beyond Geelong (Waurn Ponds), Ballarat (Wendouree), Bendigo (Eaglehawk or Epsom), Seymour and Traralgon – nor will Myki be used on any V/Line bus services. Those services continue to use paper tickets only.

The Family Traveller concession still requires a paper ticket, regardless of your destination. Available on most V/Line services, the Family Traveller allows one adult to be accompanied free by up to two children (aged 16 years and under) during off-peak times. At all other times, one child can travel free and one child needs to have a valid ticket. See here for more detailed terms and conditions.

V/Line passengers using Myki who travel in more than two zones (and that is the case for most V/Line journeys) must have:

a Myki Pass for their entire journey and a Myki Money balance of at least $0.00; or
a sufficient Myki Money on their card to pay for their entire journey; or
a Myki Pass for part of their journey and sufficient Myki Money to pay for any remaining part of the journey.
V/Line Myki Pass users may travel to a destination beyond the Myki ticket area by purchasing a paper ticket extending their journey. However Myki Money users cannot use such a “hybrid” ticket. If their journey partly includes a service not covered by Myki, a paper ticket to cover their entire journey must be purchased prior to departure.

Under Myki, the concession which allows single (one-way) ticket holders one hour’s free travel in Zones 1 & 2 either side of their V/Line journey, and free Zone 1 & 2 travel all day for all other ticket types, including day return, continues to apply. Myki users must still touch on and off where required, but the Myki system will not charge anything over and above the fare already deducted. However passengers are urged to keep a close eye on their card balance to make sure the system always operates as required.

This same concession also applies to travel on the regional town bus systems on which Myki operates.

Passengers taking long journeys on V/Line commuter services are given additional time to complete their journey without incurring any extra fare. Note: Some increases in this allowance were made on 1 January 2016

Travel across 3- 5 Zones : 2½ hours allowed
Travel across 6-8 Zones: 3 hours allowed
Travel across 9-11 Zones: 3½ hours allowed
Travel across 12-13 Zones: 4 hours allowed
So a passenger who touches on in Zone 8 at 9.30 a.m. and touches off in Zone 1 at 11.15 a.m. (an 8-zone trip) pays a Zone 1-8 fare which expires at 12.30 p.m.

If touch-on occurs after 6.00 p.m. the fare does not expire until 3.00 a.m. the following day.

The discount fare for off-peak travel, which provides a 30% reduction over the normal fare, is available under Myki for all services timetabled to arrive in, and depart from, Melbourne outside the designated peak times.

To obtain the off-peak concession, V/Line passengers using Myki should not touch on at a station in the morning before the off-peak period commences. In the evening a 15-minute “grace period” applies. Although the off-peak period starts at 18:00 (6 p.m.), a passenger using a V/Line train can touch on after 17:45 (5:45 p.m.) and still obtain the off-peak fare.

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