You can apply for a refund of a partly-used Myki Pass or an unused Myki Pass, as well as unused Myki Money. You can either do that by filling out an online application, or by completing the paper Myki Refund & Reimbursement Form. However refunds are not available on expired Passes, and you cannot get a refund of the purchase price of a Myki ($6 or $3 concession) .
Note that if you use the paper from you must return your Myki card with it. In that case, you will need to have another Myki card in order to travel, because of the government’s stupid decision not to include the planned short-term ticket in the Myki system.
The refunded amount can either be sent to you as a cheque, or the unused funds can be transferred to another Myki. You can also convert Myki Pass credit to Myki Money, although an amount over $250 can only be paid by cheque.
It takes up to 10 business days for a Myki Pass to be converted to Myki Money and up to 21 business days for cheque refunds to be processed.
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Note that if you use the paper from you must return your Myki card with it. In that case, you will need to have another Myki card in order to travel, because of the government’s stupid decision not to include the planned short-term ticket in the Myki system.
The refunded amount can either be sent to you as a cheque, or the unused funds can be transferred to another Myki. You can also convert Myki Pass credit to Myki Money, although an amount over $250 can only be paid by cheque.
It takes up to 10 business days for a Myki Pass to be converted to Myki Money and up to 21 business days for cheque refunds to be processed.