Has Myki slowed things down?

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GAJURA

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Yes, in some situations.

Station exits during the evening peak have become congested as train-loads of people queue to touch off. The unacceptably slow and inconsistent response times of the original card readers did not help in this regard. The new “Vix” readers which are being installed across the Myki system have eased that problem to some extent, particularly on buses, on which the older Myki readers have been notorious for their slow and inconsistent response times.

The government’s decision not to include single-use tickets as an option might have speeded-up bus operations (although quite a few bus passengers top-up frequently with small amounts as an alternative), but that is at the expense of occasional users who do not have a Myki, or passengers who have forgotten to have their Myki with them.

Touching off was made optional on trams, to avoid delays. Whether delays occur depends to a great extent on how quickly the readers respond, and how many there are. It is worth noting that London’s buses and trams were both switched to a flat fare system, requiring no touch-off, because delays during disembarking were causing problems.

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