What happens if I do not make a payment or there is a payment error when I submit my application?

processed. If you do not make the payment at this time, your file will not be processed until we receive payment or it could be closed if a significant period of time has elapsed. You would then have to lodge a new EOI and resubmit your required documents.

If there has been an error when you have attempted to submit payment, click the back button at the bottom and try again to enter your details. If you are still having difficulties in submitting your payment please contact our office at [email protected] or call +61 7 3514 3013 between 9am and 4pm Monday to Friday (AEST). Most payment issues are because:

there is insufficient funds on the card.
the bank has stopped the payment because it is seen as a suspicious withdrawal. You will have to speak with the bank and ask them to let the fee go through.
you are using a Debit Card instead of a Credit Card.